No small print or exclusions it is on everything you purchase, (many of the larger chains have a list of what does not qualify).
You can spend it all on your next purchase or spend part of it or even save it up it is your to do what you want with it, (many of the local chain stores only actually let you spend it when you have collected a certain number of point).
We have no fine print that allows us to reduce or take the cash back you have earned, it is your to use whenever you choose, (again many of the local chain have fine print where they can change the program, as they are using points can effectivly make the point worthless if they choose and by doing so steal all the cash back they claim you are earning some even have fine print where your cash back expire and you just loose it).
It does not matter if you have one hamster or 6 Great Danes we think you should be able to get the same % back, (again some of the local chains do not believe this and prefer to treat their customers with more or larger animals better than those with only one small animal).
Some of the local chains claim to have a cash back, but it is based on tier and rewards and states an up to x% off. Cash back should be a simple set % that you earn on every purchase every time you shop with no fine print.
We work hard to ensure that we have very competitive prices every day and regularly check other pet store, including the giant chains, to eunsure our prices are competitive and will adjust our prices if we find they are having a sale. In addition to automatically adjusting our prices if you find a sale we missed we will beat it by 2% for you and adjust our price 2% below them until their sale ends. You also still get 5% cash back on the sale item unlike many other pet stores, (this means you actually save 7% off their sale price).
Best service, owner is in store everyday to enusure you get the best service possible from staff that care about your pets not about taking as much money as we can from you. We will never try to change your pets off a food that is working well for them and you just to try to make more money. Plus we have 100% money back guarantee on every product we sell. Some of the Calgary based chains, that claim to be best in service refuse to accept returns or make it incredibly difficult to return product.
We are proud to be a Genius Centre and provide all the support you need to see your pets thrive.
You will need to have an email registered with us instore or on your online account to use the Dexters Pet Shop App. Ask instore for more information if you have any questions or need help activating our app.
We honour all manufacturer Frequent Buyer programs on in-store, online and subscription purchases. Frequent Buyers are handled automatically by the Astro App. So programs are exclusive to Dexter's such as Stella buy 6. Some of our frequent Buyers are listed below.
* Manufacturers rule, Free bag will be of equal or lessor value. The free bag will be delivered with the qualifying purchase.
**Manufacturers rule, Free bag will be of equal or lessor value. The free bag will be delivered with the qualifying purchase of 6 consecutive same species.
*** Cash back is on every item in store at 5 cents for every dollar you spend before tax. Cash back can be used toward your next purchase or can be allowed to build up. Cash back can also be donated to a rescue. Cash back never expires. When shopping online you will be able to use at checkout. In store just ask one of our staff to use part or all of your cash back when you are paying.